Shipping Policy
This policy was last updated on October 5, 2026.
Shipping Policy
Thank you for shopping with Studio Avery Kate. Each art print is carefully prepared and packaged to ensure it arrives safely and in excellent condition. Please review the following shipping information before placing an order.
Order Processing
All prints are made to order and typically require 3–5 business days for processing, excluding weekends and holidays. This includes printing, quality inspection, and packaging.
**If a customer orders a 16x20", 24x36" print or larger (custom), allow 7-10 business days for processing.**
Processing times may vary depending on order volume, print availability, and custom requests. Please note that processing time does not include shipping or delivery time.
Shipping Locations
Studio Avery Kate is based in Maui, Hawaiʻi, and offers shipping throughout the United States and internationally.
Shipping availability, rates, and delivery options may vary depending on the destination.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on the destination, package size, and available shipping methods.
Delivery times vary depending on the shipping carrier, selected service, print size, and destination. International shipments may require additional transit time due to customs processing.
Please note that delivery estimates are not guaranteed. Delays may occur due to weather conditions, carrier disruptions, holidays, customs inspections, or other circumstances beyond my control.
International Shipping
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are not included in the product price or shipping cost unless otherwise indicated at checkout.
Customers are responsible for any applicable customs duties, import taxes, and related fees.
Packaging
Each print is carefully packaged in a protective sleeve with sturdy cardboard backing to help minimize bending and damage during transit.
Every order also includes a personal thank-you note and information about the artist.
All prints are shipped unframed.
Order Tracking
Once an order has shipped, a shipping confirmation email will be provided with tracking information when available.
Please allow additional time for tracking information to update after the package has been accepted by the shipping carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping address, please contact me as soon as possible. I will do my best to make corrections before the order is shipped.
Once a package has been dispatched, address changes may no longer be possible.
Lost, Delayed, or Damaged Packages
If your order arrives damaged, please contact me within 7 days of delivery, including your order number and clear photographs of the damaged artwork and packaging.
If your package appears lost or is significantly delayed, please reach out so I can assist in reviewing the shipment and contacting the carrier when appropriate.
Any necessary replacements or resolutions will be considered based on the circumstances of the order and applicable consumer protection laws.
Custom Orders
Prints requested in sizes outside the standard offerings of 8x10", 11x14", 12x18", 16x20", and 24x36" are considered custom orders. If you would like to order a custom size please react out to me via the Contact page.
Custom orders may require additional processing time and incur higher printing and shipping costs. Pricing and estimated fulfillment times will be discussed before an order is confirmed.
Contact
For questions regarding shipping, delivery, or an existing order, please reach out through the Contact page on the Studio Avery Kate website.
Thank you for supporting independent art and Studio Avery Kate.