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Last Updated: October 13, 2026
 

At Studio Avery Kate, each art print is made to order and carefully prepared with attention to quality and detail. I want every customer to feel confident in their purchase and satisfied with the artwork they receive. Please review the following policy before placing an order.
 

Returns & Exchanges

Because all prints are made to order, I do not accept returns or exchanges for changes of mind, personal preferences, or accidental purchases.
 

I encourage customers to carefully review artwork details, sizing, paper finishes, and product descriptions before completing their purchase.
 

This policy does not affect your rights regarding damaged, defective, or incorrectly fulfilled orders, or any other rights provided by applicable consumer protection laws.
 

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or differs from what you originally purchased, please contact me within 7 days of delivery.
 

When reaching out, please include your order number, a description of the issue, and clear photographs of the artwork and packaging, where applicable.
 

I will review the circumstances and work toward an appropriate resolution, which may include a replacement or refund.
 

The 7-day reporting period helps me address issues promptly and does not limit any rights provided by applicable law.
 

Refunds

If a refund is approved, it will be issued to the original payment method whenever possible.
 

Please allow additional time for your bank or payment provider to process and reflect the refund in your account.
 

Any applicable shipping refunds will be determined based on the circumstances of the order and relevant consumer protection laws.
 

Order Cancellations

If you need to cancel an order, please contact me as soon as possible after placing it.
 

Because prints are made to order, cancellation requests may not be possible once printing or preparation has begun.
 

Cancellation requests will be reviewed based on the order's production status and applicable legal requirements.
 

Custom Orders

Custom-sized prints are produced specifically according to the requested dimensions and may require additional preparation and production time.
 

Due to their personalized nature, custom orders are not eligible for returns or exchanges for changes of mind.
 

If a custom order arrives damaged, defective, or incorrect, please contact me so the issue can be reviewed and appropriately resolved.
 

Color & Print Variations

Please note that colors may vary slightly between digital displays and physical prints due to differences in screen settings, printing materials, and paper finishes.
 

Minor variations in color, texture, and appearance are natural characteristics of the printing process and do not necessarily indicate a defect.
 

Lost or Missing Orders

If your order has not arrived within the expected delivery timeframe or appears to be lost in transit, please contact me with your order number.
 

I will assist in reviewing the shipment and determining an appropriate resolution based on the circumstances and applicable consumer protection laws.
 

Contact

For questions regarding returns, refunds, cancellations, or issues with an order, please reach out through the Contact page on the Studio Avery Kate website.
 

Thank you for supporting independent art and Studio Avery Kate.